The manufacturer warrants that the product purchased hereunder to be free of defects at time of purchase. This warranty is in lieu of all other expressed or implied warranties or representations.

RFI Industries will not under any circumstances be liable for any incidental or consequential property damages or losses. Warranty does not cover any damage from misuse or any other obvious abuse of the pad.

Should the product fail to produce heat within the first five years because of defect, send your pad along with a small note telling us what is wrong with it and the return address you want the new pad shipped to. Warranty replacements normally take three weeks.

If you do not receive your replacement within three weeks, call (207) 924-3752.

Warranty replacements will only be shipped inside the USA.